Alec Saunders

Principal PM Business AI



Principle PM for Microsoft Business AI where he works with research teams to build new AI based businesses at Microsoft. Alec is involved on a day to day basis with making this vision happen. Prior to this role, Alec was a senior director in the Microsoft Accelerator team, responsible for a diverse portfolio including scaling the Microsoft Accelerator Network through partnerships, and success managing high potential startups to their full potential using Microsoft resources .

Patricia Scanlon

Founder & CEO

Soapbox Labs


With over 20 years of experience in artificial intelligence and speech recognition technology, Dr. Patricia Scanlon has spent the majority of her career working on the commercialisation of research innovations. Scanlon holds a Ph.D. in Speech Recognition technology and Machine Learning systems and has held positions with Columbia University in New York, IBM T.J. Watson Research Centre, Trinity College Dublin and Nokia Bell Labs. Currently founder and CEO of SoapBox Labs, building voice technology for kids, which has raised over €3 million in funding to date including a highly competitive EU H2020 Innovation grant.

Max Amordeluso

EU Lead Evangelist

Amazon Alexa


Max Amordeluso is the Lead Evangelist for Amazon Alexa in Europe. His main mission is to introduce Alexa to European developers, and demonstrate how they can build natural and delightful voice experiences for customers. Max has held several technical leadership roles during a career spanning over 15 years—prior to his current role he led the teams that brought Alexa Skills Kit to United Kingdom and Germany, and spent the previous two years leading the Solutions Architects team for Amazon Web Services in Europe. Max is passionate about topics including Human Computer Interaction, the Internet of Things and the materialization of science fiction predictions.


Gillian Armstrong


Liberty IT


Gillian works as part of the Cognitive Technologies team in the Emerging Business and Technology department in LIT. Her team is focussed on exploring and using innovative technology in interesting new ways to improve how our employees do their jobs. She has more than a decade’s worth of experience in many technologies across the full stack, but her passion is for where technology meets humans in the user interface and experience. She truly believes that technology should be used to make lives better, and loves being a software engineer as it allows her not just to think up big ideas, but also to make them a reality. An essential part of her team’s magic is a seven-foot-tall inflatable unicorn that is always happy to pose for selfies.

Stephen Mailey

Senior Interaction Designer



Stephen has around 20 years experience leading the design of major deployments in smart, data-driven voice user interfaces and multi-modal conversational interactions. He’s currently a design lead at Google where he leads designs of core features for the Google Assistant. Prior to joining Google, Stephen was Head of User Experience at an international agency delivering award winning voice, text, and multi-modal interactions into major brands, including Nike, Walgreens, United Health Group, and more. Stephen is a graduate of Trinity College Dublin, Imperial College London, and Cambridge University.

Nick Jenkins

Messaging Platforms EMEA Lead



Ad and Mark tech professional with over 12 overs experience in digital marketing. Currently working at Facebook helping bot platform’s and customer care solutions deliver real business value for Facebook’s customer base.


Grace Hughes

Senior Content Designer




John Fitzpatrick

VP of Product & Engineering



Voysis is the complete voice AI platform to enable voice driven natural language instruction, search and discovery. Prior to joining Voysis John was Director of engineering for Logentries which was acquired by Rapid7. John was founder of Forkstream, an early stage startup developing Wi-Fi network selection technology that was acquired by Openet. There he was Director of Openet Labs with responsibilities for new product development, research and standardisation. Previously John was the recipient of a Marie Curie research fellowship and a postdoctoral fellow at University College Dublin and NEC Labs.

Clodagh Brennan

Trend Analyst

Foresight Factory


As a Trend Analyst, Clodagh draw out insight in order to cut through hype and pinpoint consumer motivation. She specialises in the Tourism, Mobility and Leisure sectors.


Brian Herron

Principal Designer & Director



Brian is a Director and Principal Designer at Each&Other, an experience design agency that partners with large organisations to transform their businesses. He has lectured on content strategy and design thinking for DIT and UCD and his client list includes Google, Zurich International and Vodafone. Each&Other is an employee owned company that operates internationally from an old converted priory in Dublin and works across multiple sectors, including finance, enterprise, tech and both local and national government.

Mary-Jane McBride

Software Engineer



Mary-Jane, a software engineer by trade, works in a research and development team at Kainos where she tinkers with machine learning and chatbots to find their business value. She is particularly interested in the UX behind chatbots and teams up with user researchers to find the best approaches to designing conversational interfaces and spoke at the Human Computer Interaction (HCI) Conference on chatbots in June 2018. Mary-Jane also enjoys teaching the basics of chatbot development and within the past year has taught hundreds of kids and students, including speaking at universities, conferences, and classes at Kainos Code Camp, Kainos AI Camp and hackathon workshops.

Ultan O'Brion

Digital Transformation



Ultan has worked with SaaS and PaaS product development and sales teams in the US and EMEA for more years than it’s healthy. He wants to change hearts, minds, and wallets about using conversational computing by showing how a thoughtfully-designed user experience lets people augment what they love to do and automate what they hate. He believes no UI is the best UX, but until personal APIs happen will continue endurance running, embarrassing his kid from the touchline, and giving as much back to the conversational commerce community as he’s let.


Susan O'Brien

Principal Software Engineer

Liberty IT


Passionate about all things conversational and having worked on some of the first speech recognition commercial products for Phillips. Today Susan and her team have been developing Chatbots for the insurance industry. Her team is focused on freeing up claim specialists to deal with the more complex tasks while our Chatbot deals with day to day queries in a friendly and helpful way. Her team is also the first in Liberty IT to create a speech Bot and use it with a virtual call centre integrating Amazon Connect and Lex.

Paul Sweeney

EVP Product



Paul leads Webio’s Product Vision. He has over 20 years’ experience in research, new venture development, venture capital and outsourcing across the telecoms, Internet and technology sectors. . He is a founder of Convercon.

Alessandro Prest

Co-Founder & CTO



Alessandro Prest is co-founder and CTO of LogoGrab, an Artificial Intelligence platform that tracks the presence of brands in billions of online pictures. Alessandro has covered several research positions in international institutions and industries delivering A.I. solutions that span from quality control for the semiconductor industry to detecting cats on YouTube. He received a Google-funded Ph.D. in Computer Vision from ETH Zurich in 2012 and a M.Sc. cum laude in Computer Science from the University of Udine in 2007.


Shane Lynn

Co-Founder and CEO



EdgeTier provides analytics products to customer contact centres. EdgeTier's latest product is "Arthur" uses the latest technology in AL and NLP, developed in-house by the EdgeTier team. Prior to their work at EdgeTier, Shane and the team developed a consumer-facing price comparison application in Ireland, which has since been integrated with the website of the Commission for Communications Regulation. Previously, Shane worked as a data science consultant with Deloitte Analytics in Dublin, providing analytics solutions to clients across multiple sectors in Ireland.

Rowena McCormack

Litigation Partner

DAC Beachcroft


Rowena is a litigation specialist with considerable experience in dealing with a broad range of complex disputes. Rowena has a particular interest in cyber risk and data breach incidents. She will be speaking about Privacy, Security and GDPR in the context of Chatbots and Conversational Interfaces. She has previously advised clients attending the Joint Committee of Inquiry into the Banking Crisis in Ireland and Financial Services Ombudsman. Rowena is a committee member of the Dublin Solicitors Bar Association Litigation Committee and a former legal advisor to the Faculty of Health Science Ethics Committee, Trinity College Dublin

Kostya Gorskiy

Design Manager



Kostya has lead a team of highly talented designers. “Together we work hard to create intuitive, simple and elegant products for millions.”


Daria Barteneva

Technical Program Manager/Data Scientist



Passionate about data analysis, pattern recognition, automation and process efficiency she have worn many hats throughout her career, including a variety of roles across software and service engineering, AI research and Data Science. With 17+ years of industry experience she is an avid learner, Women in Tech supporter and she thrives on a good challenge. On her free time she is an opera singer and a portrait photographer.

Lisa Talia Moretti

Digital Sociologist and Strategist

Inst. of Mgmt Studies | Goldsmiths, University of London


Lisa Talia Moretti is an award-winning digital sociologist and strategist with 12 years experience based in London. For more than a decade, she's studied and written about the relationship between technology, information and society and deep-dived into tech ethics during the last six years. During this time, Lisa has also presented keynotes and run workshops to audiences from a wide range of business backgrounds on the impact, opportunities and challenges of emerging technologies

Erika Nitsch

Data Science Lead



Metail is the revolutionary body shape and garment digitisation company. Erika’s team's mission is to use retailers' and Metail's rich data assets to help deliver the best possible online shopping experience and uncover new efficiencies. She believes data science is the future of shopping: through AI-led personalisation, deep learning-based computer vision, and rigorous experimental validation of game-changing ideas. Before turning her hand to solving the world's complex e-commerce problems, Erika was a research scientist based at the University of Oxford (DPhil 2012), where she used mass spectrometry analysis of ancient food to study a range of problems, from origins of the first cities, the collapse of the Roman Empire, to the Industrial Revolution.


Marek Sowa

Artificial Intelligence Manager



Responsible for managing applied Data Science / AI capability build-up, delivery & product management and Innovation cycle management.

Meadhbh Quinn

Head of Brand & Marketing

Virgin Media


Meadhbh works with organisations to help define and articulate their strategic positioning, and develop and implement change programmes as part of large scale business transformation programmes. A former Head of Marketing for Virgin Media and for Meteor mobile she now works with clients in Financial Services, Insurance & Technology. Meadhbh is a fellow of the marketing institute, and a mentor with Enterprise Ireland.

Clare Dillon

Technology Evangelist

Clare Dillon Consulting


With over 20 years' experience of leadership development and technology evangelism, Clare works with organisations to maximise opportunities presented by the latest trends in technology. Most recently, Clare was a member of the Microsoft Ireland Leadership Team, heading up the Developer Evangelism organisation. She has served on the boards of the National Digital Research Centre, the Irish Internet Association, the Irish Centre for Cloud Computing & Commerce and the Technology Ireland Innovation Forum.


Charlotte Breen

IT Security and Data Specialist

Breen Consulting


Working where text, people and software meet . She researched and designed the core Data Loss Prevention rules and policies for RSA/EMC. She developed DLP Security Incident Analysis and Escalation rules and policies for Synopsys. She works at the level of what this legislation means for your data, combined with that software. Originally coming to the field from Librarianship, Charlotte has developed taxonomies, classification system, EDRMS, provided training in Advanced Information Management, worked with multinationals across verticals, and with government departments across the EU. With 20 years of data project experience, she’s highly experienced at spotting what will go wrong next.

Ignacio Floristan

Sales Lead for Analytics & AI



Ignacio is part of the Global Black Belt organization covering Western Europe, he helps customer throughout the transformation journey in AI and Advanced Analytics. He is passionate about democratizing complex technologies like data processing and AI, thanks to the infinite power inside the cloud. He has previously held Product Management positions for Video Analytics and 10+ years as Solution Architect in the telco domain

Graham Hill

Interim GDPR Programme Director



Dr Graham Hill has more than 30 years’ experience working for blue-chip consultancies as an independent strategy consultant. More recently, he has been involved in projects implementing Decisioning-as-a-Service, Journey Orchestration and Conversational Commerce. Currently working as the Interim GDPR Programme Director for O2 responsible for all aspects of GDPR compliance, go-to-market strategy and data-driven innovation.


Cormac O'Neill




CEO of 'The Conversational Middleware Company' he is passionate about bringing conversational messaging and voice-first technology to the entreprise and enabling them to use the power of AI to automate conversations via autonomous smart chatbots or blended live agent engagement. Applying Machine Learning, NLP and Webio’s Propensity Indicator X to deliver optimal customer conversation outcomes. He brings to the table over 20 years’ management experience within the telecommunications, retail, financial services and travel sectors, particularly in implementing operational best practices and budget control systems.

Eric Robson

Research Unit Manager - AI & Machine Learning



A senior leader in the software industry with over 14 years’ experience delivering high quality innovative products in multi-national, SME and R&D environments. Eric currently leads the Machine Learning and Artificial Intelligence Research Lab in TSSG where his team are publishing ground-breaking research and delivering world class technology to clients around the world.

David Low

Head of Alternative Channels



Experienced digital product leader in media, travel, finance and fast-moving, high growth organisations. Passionate about emerging technologies, a pioneer in voice, mobile, and streaming video development.


Benoit Alvarez




As Volume’s Chief Technology Officer (CTO), Benoit is involved in developing the Volume technology offering around artificial intelligence. Moving conversational AI platforms to live production environments is a highly complex and time-consuming process. To solve this challenge, Benoit invented QBOX™, a tool that improves performance and scales your conversational AI platforms and smart chatbots: the technology-agnostic corpus-management tool that automatically measure the quality of your natural-language data model.

Hesham Shokry

Head of AI Engineering

EY Ireland


Hesham joins EY Ireland from Fujitsu where he led projects to deliver IoT platforms powered by Machine Learning. Along with commercial responsibilities for the platform he was on Fujitsu's AI Strategy Leadership team where he helped shape Fujitsu's tech strategy for several market sectors including Manufacturing and Healthcare. Hesham has a Ph.D. in Software Engineering from University of Limerick.

Seán Healy

Senior Engineer



Hi, I'm Seán. I work on Webio's conversational backend by day, and I'm a part-time GNU/Linux geek by night. I like things that save me time and brain power, and I like my conversational architecture how I like my vim macros: correct and modular.


Mitch Lieberman

Analyst, Program Director - Conversational Intelligence

Opus Research


I have turned my analytical sights on Conversational Commerce, Relationship Intelligence, and Conversational Intelligence. My focus is to help enterprise executives who are taking charge of bringing customer care, self-service and, increasingly marketing and advertising into the age of natural language understanding, machine learning, big data and analytics.

David Lewis

Associate Professor School of Computer Science & Statistics

Trinity College Dublin


Brian is a Director and Principal Designer at Each&Other, an experience design agency that partners with large organisations to transform their businesses. He has lectured on content strategy and design thinking for DIT and UCD and his client list includes Google, Zurich International and Vodafone. Each&Other is an employee owned company that operates internationally from an old converted priory in Dublin and works across multiple sectors, including finance, enterprise, tech and both local and national government.

Ian Wallis

Director Cognitive & Mobile PaaS Business Development



Ian drives Cognitive and Mobile business development in Europe helping customers and partners embrace the next wave of conversational AI first innovation. His focus is on driving customer success centred around chatbots, digital assistants, artificial intelligence, mobile and cloud services. Ian previously worked in mobile platform sales for Pega Systems. Prior to that, Ian worked for several mobile platform and mBaaS start-ups. Ian has a strong enterprise consulting background having worked for Accenture and Openwave Systems, where he held various senior management positions in Europe and Asia.


Graham Brierton




Conall Laverty

Founder & CEO



Wia is a leading cloud platform for software developers building Internet of Things applications. Wia provides a simple way for people and things to talk to each other with just a few lines of code. The platform is now being used by developers in more than 85 countries and has attracted €1m in venture capital funding with backers including Suir Valley Ventures, Enterprise Ireland and NDRC. He is a key figure in the Irish Internet of Things ecosystem. Previously Conall was CTO of Big Motive, a creative technology company based in London and Belfast. There he architected and developed products for BBC, Net-a-Porter and Channel 4. He was also Technical Director of Woogie, an innovation consultancy who has worked with Cambridge Silicon Radio, Deezer and startups throughout Ireland. He attained a First Class Honours Masters from Queen’s University Belfast in Computer Games Development. Speaker engagements include Mobile World Congress, Dublin Tech Summit, RIOT, Web Summit, TechConnect, ICONs Festival. Publications include TechCrunch, Yahoo Finance, Irish Times, Fora, Silicon Republic, Sunday Business Post, Business World