Managing the Microsoft Mixed Reality Studio in Berlin. Dirk’s and his team’s aim is to help create world-class Mixed Reality experiences together with our clients and partners. We believe that Mixed Reality is the next big step in how people experience the world and we want to help customers discover and ship new kinds of experiences in this field.

Noelle LaCharite is an evangelist at heart and is passionate about Mindful Leadership, work-life harmony and empowering people achieve their potential through technology. She also specializes in helping brands develop skills for Amazon Alexa. She is a strategic advisor to many AI and voice development companies globally. She has spent many years as a trainer, architect, and evangelist for IBM, RedHat, EMC, Amazon and now Microsoft. She has taught thousands of people the value and importance of Conversational AI, voice technology, Democratizing AI, and mindful leadership and has delivered keynotes, workshops and conferences around the world.

Stephen has around 20 years experience leading the design of major deployments in smart, data-driven voice user interfaces and multi-modal conversational interactions. He’s currently a design lead at Google where he leads designs of core features for the Google Assistant. Prior to joining Google, Stephen was Head of User Experience at an international agency delivering award winning voice, text, and multi-modal interactions into major brands, including Nike, Walgreens, United Health Group, and more. Stephen is a graduate of Trinity College Dublin, Imperial College London, and Cambridge University.

Max Amordeluso is the Lead Evangelist for Amazon Alexa in Europe. His main mission is to introduce Alexa to European developers, and demonstrate how they can build natural and delightful voice experiences for customers. Max has held several technical leadership roles during a career spanning over 15 years—prior to his current role he led the teams that brought Alexa Skills Kit to United Kingdom and Germany, and spent the previous two years leading the Solutions Architects team for Amazon Web Services in Europe. Max is passionate about topics including Human Computer Interaction, the Internet of Things and the materialization of science fiction predictions.

Working primarily in AI & Machine Learning. Claire is a core member of the Artificial Intelligence Capability and has been exploring the use of Chatbots and NLP to change how customers interact with services.

Wia is a leading cloud platform for software developers building Internet of Things applications. Wia provides a simple way for people and things to talk to each other with just a few lines of code. The platform is now being used by developers in more than 85 countries and has attracted €1m in venture capital funding with backers including Suir Valley Ventures, Enterprise Ireland and NDRC. He is a key figure in the Irish Internet of Things ecosystem. Previously Conall was CTO of Big Motive, a creative technology company based in London and Belfast. There he architected and developed products for BBC, Net-a-Porter and Channel 4. He was also Technical Director of Woogie, an innovation consultancy who has worked with Cambridge Silicon Radio, Deezer and startups throughout Ireland. He attained a First Class Honours Masters from Queen’s University Belfast in Computer Games Development. Speaker engagements include Mobile World Congress, Dublin Tech Summit, RIOT, Web Summit, TechConnect, ICONs Festival. Publications include TechCrunch, Yahoo Finance, Irish Times, Fora, Silicon Republic, Sunday Business Post, Business World

Dustin is Voice Search Lead at Algolia and author of Voice Applications for Alexa and Google Assistant (Manning Publications). He is also the co-host of the VUX World podcast, where he has the opportunity to speak with voice builders about what they've learned building on new platforms with new experiences. A proud Texan, he lives in Paris.

Working where text, people and software meet . She researched and designed the core Data Loss Prevention rules and policies for RSA/EMC. She developed DLP Security Incident Analysis and Escalation rules and policies for Synopsys. She works at the level of what this legislation means for your data, combined with that software. Originally coming to the field from Librarianship, Charlotte has developed taxonomies, classification system, EDRMS, provided training in Advanced Information Management, worked with multinationals across verticals, and with government departments across the EU. With 20 years of data project experience, she’s highly experienced at spotting what will go wrong next.

Ralph is passionate about inclusive design and building services accessible for everybody, regardless of their abilities.  Having worked with governments in Poland and United Kingdom, he’s advocating for complex systems to work in favour of humans, not the other way round. He’s a fan of industrial revolution and steampunk.

Connor is HubSpot's first conversational marketing manager. In this role, he makes it easier for prospects to build relationships throughout marketing, sales, and service. This includes designing conversations, building experiences, and optimizing programs over time.

Paul leads Webio’s Product Vision. He has over 20 years’ experience in research, new venture development, venture capital and outsourcing across the telecoms, Internet and technology sectors. . He is a founder of Convercon.

Based at The Dock in Dublin, Stephen delivers AI solutions for internal teams. He has extensive experience with AI and Machine Learning, Big Data, Graph Databases, Digital Assistants, Advanced Analytics, Data Visualisation, Architecture and Project Management.With over twenty years’ experience delivering data and analytics projects both in the public and private sectors, he frequently presents on data topics to a mix of business and technical audiences. He also lectures part-time on data analytics at the National College of Ireland. Stephen is a published author and has a global reputation, including been recognised as a Qlik Luminary (2014 through 2019).

I have turned my analytical sights on Conversational Commerce, Relationship Intelligence, and Conversational Intelligence. My focus is to help enterprise executives who are taking charge of bringing customer care, self-service and, increasingly marketing and advertising into the age of natural language understanding, machine learning, big data and analytics.

Meadhbh works with organisations to help define and articulate their strategic positioning, and develop and implement change programmes as part of large scale business transformation programmes. A former Head of Marketing for Virgin Media and for Meteor mobile she now works with clients in Financial Services, Insurance & Technology. Meadhbh is a fellow of the marketing institute, and a mentor with Enterprise Ireland.

EdgeTier provides analytics products to customer contact centres. EdgeTier's latest product is "Arthur" uses the latest technology in AL and NLP, developed in-house by the EdgeTier team. Prior to their work at EdgeTier, Shane and the team developed a consumer-facing price comparison application in Ireland, which has since been integrated with the website of the Commission for Communications Regulation. Previously, Shane worked as a data science consultant with Deloitte Analytics in Dublin, providing analytics solutions to clients across multiple sectors in Ireland.

Brian is a Director and Principal Designer at Each&Other, an experience design agency that partners with large organisations to transform their businesses. He has lectured on content strategy and design thinking for DIT and UCD and his client list includes Google, Zurich International and Vodafone. Each&Other is an employee owned company that operates internationally from an old converted priory in Dublin and works across multiple sectors, including finance, enterprise, tech and both local and national government.

Passionate about data analysis, pattern recognition, automation and process efficiency she have worn many hats throughout her career, including a variety of roles across software and service engineering, AI research and Data Science. With 17+ years of industry experience she is an avid learner, Women in Tech supporter and she thrives on a good challenge. On her free time she is an opera singer and a portrait photographer.

Voysis is the complete voice AI platform to enable voice driven natural language instruction, search and discovery. Prior to joining Voysis John was Director of engineering for Logentries which was acquired by Rapid7. John was founder of Forkstream, an early stage startup developing Wi-Fi network selection technology that was acquired by Openet. There he was Director of Openet Labs with responsibilities for new product development, research and standardisation. Previously John was the recipient of a Marie Curie research fellowship and a postdoctoral fellow at University College Dublin and NEC Labs.

With over 20 years' experience of leadership development and technology evangelism, Clare works with organisations to maximise opportunities presented by the latest trends in technology. Most recently, Clare was a member of the Microsoft Ireland Leadership Team, heading up the Developer Evangelism organisation. She has served on the boards of the National Digital Research Centre, the Irish Internet Association, the Irish Centre for Cloud Computing & Commerce and the Technology Ireland Innovation Forum.

Ultan has worked with SaaS and PaaS product development and sales teams in the US and EMEA for more years than it’s healthy. He wants to change hearts, minds, and wallets about using conversational computing by showing how a thoughtfully-designed user experience lets people augment what they love to do and automate what they hate. He believes no UI is the best UX, but until personal APIs happen will continue endurance running, embarrassing his kid from the touchline, and giving as much back to the conversational commerce community as he’s let.

Alessandro Prest is co-founder and CTO of LogoGrab, an Artificial Intelligence platform that tracks the presence of brands in billions of online pictures. Alessandro has covered several research positions in international institutions and industries delivering A.I. solutions that span from quality control for the semiconductor industry to detecting cats on YouTube. He received a Google-funded Ph.D. in Computer Vision from ETH Zurich in 2012 and a M.Sc. cum laude in Computer Science from the University of Udine in 2007.

Ignacio is part of the Global Black Belt organization covering Western Europe, he helps customer throughout the transformation journey in AI and Advanced Analytics. He is passionate about democratizing complex technologies like data processing and AI, thanks to the infinite power inside the cloud. He has previously held Product Management positions for Video Analytics and 10+ years as Solution Architect in the telco domain

Rowena is a litigation specialist with considerable experience in dealing with a broad range of complex disputes. Rowena has a particular interest in cyber risk and data breach incidents. She will be speaking about Privacy, Security and GDPR in the context of Chatbots and Conversational Interfaces. She has previously advised clients attending the Joint Committee of Inquiry into the Banking Crisis in Ireland and Financial Services Ombudsman. Rowena is a committee member of the Dublin Solicitors Bar Association Litigation Committee and a former legal advisor to the Faculty of Health Science Ethics Committee, Trinity College Dublin

Dr Graham Hill has more than 30 years’ experience working for blue-chip consultancies as an independent strategy consultant. More recently, he has been involved in projects implementing Decisioning-as-a-Service, Journey Orchestration and Conversational Commerce. Currently working as the Interim GDPR Programme Director for O2 responsible for all aspects of GDPR compliance, go-to-market strategy and data-driven innovation.

CEO of 'The Conversational Middleware Company' he is passionate about bringing conversational messaging and voice-first technology to the entreprise and enabling them to use the power of AI to automate conversations via autonomous smart chatbots or blended live agent engagement. Applying Machine Learning, NLP and Webio’s Propensity Indicator X to deliver optimal customer conversation outcomes. He brings to the table over 20 years’ management experience within the telecommunications, retail, financial services and travel sectors, particularly in implementing operational best practices and budget control systems.

A senior leader in the software industry with over 14 years’ experience delivering high quality innovative products in multi-national, SME and R&D environments. Eric currently leads the Machine Learning and Artificial Intelligence Research Lab in TSSG where his team are publishing ground-breaking research and delivering world class technology to clients around the world.

Experienced digital product leader in media, travel, finance and fast-moving, high growth organisations. Passionate about emerging technologies, a pioneer in voice, mobile, and streaming video development.